Digital Diplomacy

The FCDO's digital work

5th November 2015 London, UK

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by Phil Buckley

Digital Transformation Manager

Emergency travel documents: the new digital application system

You can now apply online for an emergency travel document

One of the biggest and most important transactions run by the Foreign Office is emergency travel documents. An emergency travel document will get you home if you are abroad and your passport is unavailable for one reason or another. Earlier in the casebook we saw why people would need an emergency travel document, what the current […]

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4th November 2015 London, UK

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by Phil Buckley

Digital Transformation Manager

Emergency travel documents: Tom has more problems with his passport

Tom drinks to business success: 'here's to driving synergies through vertical integration'

One of the biggest and most important transactions run by the Foreign Office is emergency travel documents. An emergency travel document will get you home if you are abroad and your passport is unavailable for one reason or another. Earlier we saw why people would need an emergency travel document, and what the current emergency […]

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3rd November 2015 London, UK

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by Phil Buckley

Digital Transformation Manager

What happens now when you need an emergency travel document?

One of the biggest and most important transactions run by the Foreign Office is emergency travel documents. An emergency travel document will get you home if you are abroad and your passport is unavailable for one reason or another. Yesterday we saw British businessman Tom somehow losing his passport at the airport between passport control […]

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2nd November 2015 London, UK

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by Phil Buckley

Digital Transformation Manager

Digitising the emergency travel documents application process

British middle manager Tom heads to the sports bar

One of the biggest and most important transactions which the FCO runs is emergency travel documents. An emergency travel document can help you get back home if you don’t have your passport for one reason or another. It has all sorts of users including: People who have lost their passport when travelling Expatriates who have […]

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30th October 2015 London, UK

UK receives International Award for Open Government

At the Open Government Summit in Mexico City this week the UK was presented with the International Award for Open Government marking our outstanding achievement in the area and our commitment to the principles and benefits of Open Government. Yet the majority of UK citizens are not aware of the revolutionary progress we have made […]

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29th October 2015 Havana, Cuba

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by Tim Cole

Former British Ambassador to Cuba

Soft Power Superpower

One phrase stood out from the Italian Prime Minister’s speech at the Instituto Superior de Arte in Havana yesterday. Prime Minister Renzi said that even though Italy might not be a superpower in some areas, it should be considered ‘a cultural superpower’ given the strength of its architecture, music and art. Having spent a few […]

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28th October 2015 London, UK

Volha Rapinchuk

Deputy Communications Manager, British Embassy Minsk

Switching on to digital: Presidential elections in Belarus

On 11 October Belarus went to the ballot box to elect its President. Although the official turnout in elections is usually high, engagement is quite low due to poor conditions for political pluralism in the country.  International observation missions, such as the Organisation for Security and Co-operation in Europe (OSCE), Office for Democratic Institutions and […]

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23rd October 2015 London, UK

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by Steven Hardy

Social Media Manager

Here today, gone tomorrow… But see you again soon

Approximately 50% of users 18 or under. Real-time images and videos that disappear once viewed. Messages that only allow 37 characters of text. At first glance Snapchats vital statistics do not appear the ideal fit as tool to communicate the nuances of diplomacy but its relentless growth encouraged some further examination. Like the channel itself […]

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19th October 2015 London, UK

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by Alison Daniels

Digital Transformation Leader at UK Foreign & Commonwealth Office

Make your mark on global government digital communications – join our team

It’s not every day an opportunity comes along to grab one of the best digital communications jobs in the Foreign and Commonwealth Office – and here it is!  We’re looking to recruit an enthusiastic and talented Senior Digital Campaigns Manager to manage and deliver some of the FCO’s priority digital campaigns. If you’re a digital […]

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12th October 2015 London, England

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by Claire Collins

Senior Digital Evaluation Manager

Talking digital diplomacy in Ukraine

The Digital Transformation Unit regularly gets asked about training and best practice on digital diplomacy and digital transformation by other foreign ministries, in the UK and overseas. These opportunities allow us to exchange ideas and innovations, share lessons learnt and reflect on the impact and effectiveness of our work to date. Our most recent training […]

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