In Mumbai, a city of about 18 million heaving with offices, accommodation and traffic, you don’t expect to find a sanctuary of calm less than 15 minutes from the international airport. But on a recent visit to call on the Global Chief Executive of Tata Consultancy Services (TCS), Mr Chandrasekharan (Chandra), that is precisely what I discovered.
You could argue that Banyan Park says something about the transformation in the business relationship between the UK and India. While the pharmaceutical company was purchased by the Tata conglomerate in the 1950s, it was only in the next decade that TCS was founded. Now the IT and outsourcing company employs around 5000 staff in the UK, which accounts for some 25 per cent of its turnover.
Mr. Chandra is quietly confident that TCS’s strong presence in Britain – with its London HQ symbolising another shift in business, in the shell of the former National Coal Board offices – is set to continue. It has a European “Solution Centre” in Peterborough, and just this month launched a major project with the British Government for work on national pensions. Unlike some of its competitors, although it brings in to the UK a substantial number of temporary skilled workers, TCS is at pains to underline that it is not primarily outsourcing jobs, but rather providing opportunities for skilled employment in the UK and its other major overseas markets.
I would be surprised if many of its UK sites can boast the number of butterflies or bats, the charm of some of the restored guest houses or the funky architecture of its new building (open roofs which will allow for some dramatic waterscapes during the monsoon) in Mumbai. But Mr Chandra doesn’t intend to hang around the site – after competing in New York, Stockholm and other cities he is keen to do the London Marathon next year.