Britain is one of the most advanced digital economies in the world. The British Government’s Chief Technology Officer, Liam Maxwell, was in Canberra this week to brief Australian ministers and officials on some of the latest developments in the UK.
He described how all of the many different departmental websites had moved successfully onto a single platform – gov.uk – winner of the 2013 Design of the Year award. Thomas Heatherwick’s Olympic Cauldron won second prize. Liam emphasised the importance of focusing primarily on the needs of the user in designing online processes. The results are impressive: better service for the public, and substantial cost savings for the taxpayer.
He also talked about other ways that the government had managed to streamline procedures, broaden its IT procurement base, and reduce costs. Communications minister Malcolm Turnbull had been briefed on the UK’s approach by Cabinet Office Minister Francis Maude when he last visited London. Malcolm was so impressed that he arranged for Liam and colleague design guru Ben Terrett to come here and call on a large number of Australian ministers and departmental Secretaries.
Britain and Australia exchange experiences on many different policy areas, and can both learn from each other. Digital government seems to be an area right now where the UK has a great story to share. You may not be aware, but you’re currently reading this blog on the gov.uk platform.