Today I opened the new service centre of Stanleybet, one of the most established British investors in Romania and one that is now expanding its operations here.
Stanleybet has chosen Romania from the eight countries in which it operates as the location for its service centre, dealing with customers in Italy, Germany and Cyprus. Why? The reason is human capital. Romania can offer excellent customer service personnel, fluent in languages like Italian, German and Greek as well as English and skilled in responding to customers across Europe.
The staff I met during my visit impressed me, not only with their language skills, but also with their understanding of their business and the quality of their interaction with the staff from Stanleybet’s network of shops.
The combination of Romania’s human capital with the financial technology of British investors like Stanleybet is a powerful and profitable one, to the benefit of both countries.