This blog post was published under the 2015 to 2024 Conservative government

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Leigh Turner

Ambassador to Austria and UK Permanent Representative to the United Nations and other International Organisations in Vienna

22nd June 2021 Vienna, Austria

Diplomatic Lessons 8, 2006-8: embrace responsibility

Diana's Peak is the highest point of Saint Helena

When I started work as head of the Overseas Territories Department of the FCO (as it then was) in July 2006, I inherited from my predecessor three steel cabinets stuffed full of files.  They covered all the fourteen territories for which I was responsible.  Being a tidy type, I went through them and threw away as many papers as possible, ripping up documents and throwing the shreds into paper sacks.

After one such spree, a question arose about an undertaking, signed years before by a long-retired Permanent Under Secretary, about paying for the “Pacific Marlin”, the supply vessel for the British Indian Ocean Territory, or BIOT – of which I was the Commissioner, or non-resident Governor. We needed this document.  No-one could find it.

In those days, the PUS, the highest-ranking civil servant in the Foreign Office, wrote on distinctive blue notepaper.  I recalled tearing up numerous such documents.  Had I destroyed it?  Might I, as Commissioner, be personally liable for funding the supply ship?  I emptied out four sacks of ripped-up papers and scrabbled through them, seeking anything with the PUS’s distinctive signature.

We never found it.  I spent several uncomfortable weeks before securing agreement that the money could be found.

I had learned a key lesson.  Dealing with the Overseas Territories or OTs, you must have attention to detail; a powerful sense of responsibility; and above all, a long memory.  OT work involves enormous responsibilities – and liabilities – and is in some ways closer to working in the home civil service or on pre-1997 Hong Kong than most “foreign” policy.  That makes it immensely rewarding – and, occasionally, scary.

It is important to visit at least a couple of OTs early on, my handover notes of 2008 suggested to my successor, before your diary gets too packed.  My wise boss urged me to visit as many of the territories as I could.  Most are modest in size with small populations.  Over two years I travelled to Ascension Island; the Falkland Islands; St Helena; Bermuda; Anguilla; the British Virgin Islands; the Turks and Caicos Islands; the Cayman Islands; Anguilla; and the British Indian Ocean Territory, some of them several times.

Diana’s Peak is the highest point of Saint Helena

Travelling to the territories can be an experience.  To reach St Helena I flew to Johannesburg, caught a connecting flight to Walvis Bay, then travelled on the RMS St Helena for four days to the island capital, Jamestown (since then, an airport has been built, and you can fly to St Helena – recommended).  For the Falklands I flew from RAF Brize Norton on a snow-white 747 with Tagalog signage for 16 hours, stopping to refuel at Ascension Island.  I never made it to the British Antarctic Territory, of which I was also Commissioner, to South Georgia, or to Pitcairn.

Several of the territories are subject to long-running legal disputes or territorial claims that reach back decades or centuries.  For an understanding of BIOT history, my handover notes read, the best account is the Ouseley Judgement… this is readable but long.

The fact that each of the populated OTs had a distinct form of representative government and its own constitution generated rich policy challenges.  I took part in regular meetings with OT governments on constitutional reform, alongside skilled FCO legal advisers.  The balance of power, responsibilities and liabilities between London and OT representatives was a source of regular discussion and, occasionally, tension.

To work with people from the OTs – as diverse and engaging a group as one could wish for – was a privilege.  Whether visiting a prison on Anguilla; being interviewed on a radio station in Montserrat; meeting Falkland Islanders in Goose Green; or “Saints” on a sponsored walk in St Helena, encounters were fascinating and memorable.

Little remains of the former capital of Montserrat, Plymouth, under the brooding (and still active) La Soufrière Volcano

We had a lot to talk about.  Many OTs are islands, remote, or remote islands, making them vulnerable to disasters from hurricanes to harbour accidents making it impossible for ships to land.  Many have unique flora and fauna: conservation initiatives in the territories are making a vital contribution to preserving biodiversity worldwide.  Within the territories, opinions often differ on policy issues, including relations with the UK; quiet moments are few and far between.

The Wideawake Tern, once endangered on Ascension Island, is now thriving

Together perhaps with working on Hong Kong, being director of Overseas Territories was probably the job in my career that presented the most regular stream of knotty policy issues.  I recommend OT work to anyone who wants a high level of responsibility, fulfilling work and unexpected challenges.

As I wrote in my handover notes to my successor: Best of luck for one of the most challenging, unpredictable and (on a good day) fascinating jobs in the FCO.  You will have a great deal of autonomy and may find yourself taking decisions of a kind you have never faced before.  Never sign anything – especially a legal document – in a hurry.  The maxim that it is the quiet OTs, from which you have not hear much recently, where the biggest problem is brewing, has some validity.  Good luck.



The previous posts in this series are:

– Diplomatic lessons 1, 1979-83: Don’t judge a book by its cover

 Diplomatic lessons 2, 1983-87: Languages change everything

– Diplomatic lessons 3, 1987-91: go for the hard jobs

 Diplomatic lessons 4, 1991-95: have a plan, and break it

– Diplomatic lessons 5, 1995-98: make a difference

– Diplomatic lessons 6, 1998-2002: pendulums

Diplomatic lessons, 7, 2002-6: work isn’t everything

About Leigh Turner

I hope you find this blog interesting and, where appropriate, entertaining. My role in Vienna covers the relationship between Austria and the UK as well as the diverse work of…

I hope you find this blog interesting and, where appropriate, entertaining. My role in Vienna covers the relationship between Austria and the UK as well as the diverse work of the UN and other organisations; stories here will reflect that.

About me: I arrived in Vienna in August 2016 for my second posting in this wonderful city, having first served here in the mid-1980s. My previous job was as HM Consul-General and Director-General for Trade and Investment for Turkey, Central Asia and South Caucasus based in Istanbul.

Further back: I grew up in Nigeria, Exeter, Lesotho, Swaziland and Manchester before attending Cambridge University 1976-79. I worked in several government departments before joining the Foreign Office in 1983.

Keen to go to Africa and South America, I’ve had postings in Vienna (twice), Moscow, Bonn, Berlin, Kyiv and Istanbul, plus jobs in London ranging from the EU Budget to the British Overseas Territories.

2002-6 I was lucky enough to spend four years in Berlin running the house, looking after the children (born 1992 and 1994) and doing some writing and journalism.

To return to Vienna as ambassador is a privilege and a pleasure. I hope this blog reflects that.